Change Serviceability Check Reminder Email

Default Template

By default your template will be as per below, containing all the available fields.

Note: the text inside the [square brackets] is important. These are called placeholders. When a new user is created, and the booking receipt email generated, these placeholder fields are substituted with the actual details. It works on a search/replace basis, so if you change the [fields] then the search/replace function will not work.

You can add extra wording, or change the wording that is already there. You can even bold, underline, change colors, etc.

Placeholder fields can be removed if you do not wish to display this information. For example, if you do not wish to display the line for "Rego" then simply delete the entire line. You can remove placeholder fields but cannot edit the text inside the [ square brackets ].

Campus Administrator (Non Dept-Use vehicles)

The text within [NonDeptUse] and [/NonDeptUse] is shown when a vehicle has the usage scope / exclusivity of 'RLV' or 'NON DEPT USE'.

The text within [DeptUse] and [/DeptUse] is shown when a vehicle does not have the usage scope / exclusivity of 'RLV' or 'NON DEPT USE'.

Template

Hello,

This is an automated email to remind you that a serviceability check is required for vehicle:
Rego: [Rego]
Vehicle: [VehicleDescription]
Serviceability Check: [Reason]
Status: [Status]

[NonDeptUse]
Please make the necessary arrangements to perform the serviceability check at your earliest convenience. Once performed, please reply to this email with the following details:

• Date the check achieved compliance

• Name, Phone and Company name of person who performed the check

• Comments or file notes (if any)

[/NonDeptUse]

Next step - Please book the vehicle in for the serviceability check taking note of the vehicle's availability (using the vehicle availability calendar).

• If you are unable to find an answer to your question in here please log a support request via the Smartrak Service Desk