/
SPOT Gen4

SPOT Gen4

The SPOT Gen4 is designed to support staff working outside of cellular coverage, using satellite connectivity to send location updates and emergency alerts.

Product Sheet

 

User Guide

Key Functions

  • SOS / Help: Send emergency alerts

  • Check-In / OK: Notify contacts you are safe

  • Tracking: Send location updates at set intervals (default 10 minutes)

  • Satellite-based: Works where mobile coverage is unavailable

Device Overview

A: On/Off Button / Indicator

  • Press to turn on

  • Press and hold until rapid blinking to turn off

  • Blinking red = battery low

  • Automatically turns off after 1 hour of inactivity

B: Help & SOS Buttons

  • Press and hold to trigger an alert

C: Check-In / OK

  • Sends a “safe” notification to contacts

D: Track Progress

  • Press & hold to send your location updates for up to 24 hours

E: GPS Signal Light

  • Green blinking = GPS signal found

    • Red blinking = no GPS signal

F: Alert Transmission Light

  • Green blinking = alert sent

    • Red blinking = alert not sent

Getting Started

  • Use outdoors with a clear view of the sky

  • Ensure the SPOT logo is facing upwards

  • Press and hold the ON/OFF button until the light blinks green

Sending an SOS / Help Alert

  1. Lift the protective flap

  2. Press and hold the HELP or SOS button

  3. Wait for the light to blink green

  • Alert transmission can take up to 10 minutes

  • A green blinking light confirms the alert was sent

To cancel:

  • Press and hold the SOS button until the light flashes red

  • Must be done on the device (not via the website)

Tracking

  • Press and hold the tracking (GPS) button until it turns green

  • Sends location updates every 10 minutes (configurable)

Notes:

  • Requires GPS signal (clear sky view)

  • If stationary for 5 minutes, tracking pauses

  • Automatically resumes when movement is detected

Testing Your Device

  1. Go outside with clear sky visibility

  2. Turn the device on

  3. Send a Check-In / OK message

  4. Confirm the message appears in Smartrak

Battery Information

Use only:

  • AAA Energizer® Ultimate Lithium (L91), or

  • AAA Energizer® NiMH rechargeable (NH12)

Important:

  • Blinking red power light = battery low

  • Carry spare batteries

  • Test before each trip

  • Extreme temperatures or obstructions may reduce battery life

LED Light Guide

image-20240725-045321.png



Self Help | Service Desk | Service Desk Help | Knowledge Base | Trouble shooting