Page Comparison

Service Desk

• Create a Jira Account - this is required in order to raise Service Desk requests 

  • Go to Service Desk & click "Sign up for an account"

Smartrak Admin 

• Log into the Admin site and look at the different menu options available - Admin Menu Descriptions
• Reference Useful Terms & Relationships 
• Start creating your company Users - Creating and managing user accountsManaging User Accounts
• Once your users are setup you will need to assign them permissions - How do I assign Permission to Users?
• Review & update your vehicle information - How do I update the Notes section for my vehicles?
• Setup Groups and assign resource to different groups - How do I assign Resources By Groups?
• Work out what Alerts are required and set them up - AlertsSmartrak Alerting Overview

Smartrak Map User

• Work through the 10 built-in interactive Map Tours and Overview of Map Site Home Screen
• Create Geofences - How to create a Geofence
• Understand how to view vehicle information - Overview of viewing Vehicle Information & History

Smartrak Fleet Servicing

• Look at the Fleet Servicing information - Fleet Servicing Overview
• Create the Services you require - How do I create a new service?

Smartrak Reporting

• Review what reports are available - Smartrak Reporting 
• Learn how to run a report - How to run a Standard Report and how to schedule reports -  How to Scheduling Schedule a Standard Report