Congratulations! You’ve completed your Smartrak Admin & App onboarding/training.
The links below are based on the onboarding/training sessions that were completed via Teams calls.
Smartrak Onboarding Training | Customer Self-help links |
Introduction to different Smartrak systems |
|
Smartrak Admin (create users, assign permissions, change vehicle details, add attributes, view user and unit history) | |
Smartrak App (view vehicles on the map, reporting, fleet servicing, insights reporting, dashboard) | |
Customer self-help (Smartrak wiki / knowledge-base) | |
Service desk (Smartrak support centre) | https://smartrak.atlassian.net/servicedesk/customer/portal/3 |
Smartrak Academy (our Learning Management System) | |
Smartrak Status Pages* recommend to subscribe Subscribe to NZ or AU status pages to be notified of any outages, planned maintenance, third party outages, etc. | |
Smartrak Admin | |
Overview | |
Users | https://smartrak.atlassian.net/wiki/spaces/SCP/pages/4423912/Creating+and+managing+user+accounts |
Drivers | |
Groups | |
Permissions | |
Resources | |
Admin Reports | |
Alerting | |
Attributes | |
Filter Categories | |
Smartrak App | |
Map | https://smartrak.atlassian.net/wiki/spaces/SCP/pages/562332738/Smartrak+Map+User |
Navigation Universal Search Bar Map Layers Menu | |
Icons/Events | |
Base vs Aerial view | How do I change between base map, aerial view and speed zones? |
Geofences, Map Tags | |
Resources | |
History | |
Right-Click Menu | |
Alerting | |
Geofence Alerts | |
ReportingReport Types Standard Reports Custom Reports Scheduled Reports: Emailing, Editing | https://smartrak.atlassian.net/wiki/spaces/SCP/pages/4423700/Reporting |
DashboardDistance Trip Distance Driver Safety Score Pool Utilisation Overspeeding Vehicle Emissions | |
InsightsUser and system information | |
Sustainability | |
Fleet Utilisation - Operational | |
Fleet Utilisation – Out of Geofence | **New** Smartrak Insights - Fleet Utilisation - Out of Geofence |
Driver Safety - Overspeeding | |
Fleet Servicing | |
Alert Management | |
Other Important Information | |
Real (Posted) Road Speed overspeeding | |
How events are generated | |
GPS vs Odometer mileage | |
5 lesser known map features | |
Glossary of Terms | |
Smartrak Academy | *For access, please raise a ticket in the Smartrak service desk https://smartrak.atlassian.net/servicedesk/customer/portal/3 |
The training sessions were recorded and added into the Smartrak Academy, our Learning Management System (LMS). Please see these videos which cover the following:
| Here is a quick user guide on accessing content via the Smartrak Academy: Here is the user guide for Group Leaders in the Smartrk Academy |