Smartrak Onboarding Training | Customer Self-help links |
Introduction to different Smartrak systems | |
Smartrak Admin (create users, assign permissions, change vehicle details, add attributes, view user and unit history) | NZ: https://admin.smartrak.co.nz AU: https://admin.smartrak.com.au |
Smartrak App (view vehicles on the map, reporting, fleet servicing, insights reporting, dashboard) | NZ: https://app.smartrak.co.nz AU: https://app.smartrak.com.au |
Customer self-help (Smartrak wiki / knowledge-base) | https://smartrak.atlassian.net/wiki/spaces/SCP |
Service desk (Smartrak support centre) | https://smartrak.atlassian.net/servicedesk/customer/portal/3 |
Smartrak Status Pages* recommend to subscribe Subscribe to NZ or AU status pages to be notified of any outages. | https://smartraknz.statuspage.io/ https://status.smartrak.com.au/ |
Smartrak Admin | NZ: https://admin.smartrak.co.nz AU: https://admin.smartrak.com.au |
Overview | https://smartrak.atlassian.net/wiki/spaces/SCP/pages/562659671 https://smartrak.atlassian.net/wiki/spaces/SCP/pages/4423868 |
Users | https://smartrak.atlassian.net/wiki/spaces/SCP/pages/4423912/Creating+and+managing+user+accounts |
Groups | https://smartrak.atlassian.net/wiki/spaces/SCP/pages/7307344 |
Permissions | https://smartrak.atlassian.net/wiki/spaces/SCP/pages/11010081 |
Resources | https://smartrak.atlassian.net/wiki/spaces/SCP/pages/413171963 |
Admin Reports | https://smartrak.atlassian.net/wiki/spaces/SCP/pages/413368565 |
Alerting | https://smartrak.atlassian.net/wiki/spaces/SCP/pages/413335934 |
Attributes | https://smartrak.atlassian.net/wiki/spaces/SCP/pages/16646208 |
Filter Categories | https://smartrak.atlassian.net/wiki/spaces/SCP/pages/61636688 |
Smartrak App | NZ: https://app.smartrak.co.nz AU: https://app.smartrak.com.au |
Map | https://smartrak.atlassian.net/wiki/spaces/SCP/pages/562332738/Smartrak+Map+User |
Navigation Universal Search Bar Map Layers Menu | https://smartrak.atlassian.net/wiki/spaces/SCP/pages/8356305 |
Icons/Events | https://smartrak.atlassian.net/wiki/spaces/SCP/pages/4423706 https://smartrak.atlassian.net/wiki/spaces/SCP/pages/2311585907 |
Base vs Aerial view | https://smartrak.atlassian.net/wiki/spaces/SCP/pages/5046294 |
Geofences, Map Tags | https://smartrak.atlassian.net/wiki/spaces/SCP/pages/562987525 |
Resources | |
History | https://smartrak.atlassian.net/wiki/spaces/SCP/pages/8356309 |
Right-Click Menu | https://smartrak.atlassian.net/wiki/spaces/SCP/pages/562823659 |
Alerting | https://smartrak.atlassian.net/wiki/spaces/SCP/pages/562528744 |
Geofence Alerts | https://smartrak.atlassian.net/wiki/spaces/SCP/pages/4423880 |
ReportingReport Types Standard Reports Custom Reports Scheduled Reports: Emailing, Editing | https://smartrak.atlassian.net/wiki/spaces/SCP/pages/4423700/Reporting |
DashboardDistance Trip Distance Driver Safety Score Pool Utilisation Overspeeding Vehicle Emissions | https://smartrak.atlassian.net/wiki/spaces/SCP/pages/1911914645 |
InsightsUser and system information | https://smartrak.atlassian.net/wiki/spaces/SCP/pages/2462384129 |
Sustainability | **New** Smartrak Insights - Sustainability |
Fleet Utilisation - Operational | https://smartrak.atlassian.net/wiki/spaces/SCP/pages/2493153281 |
Fleet Utilisation – Out of Geofence | https://smartrak.atlassian.net/wiki/spaces/SCP/pages/2464972816 |
Driver Safety - Overspeeding | https://smartrak.atlassian.net/wiki/spaces/SCP/pages/2829615121 |
Fleet Servicing | https://smartrak.atlassian.net/wiki/spaces/SCP/pages/562922080 |
Alert Management | https://smartrak.atlassian.net/wiki/spaces/SCP/pages/562528776 |
Glossary of Terms | https://smartrak.atlassian.net/wiki/spaces/SCP/pages/2251358297 |
