Smartrak Pool Booking - How to manually check out a booking

 

Why would I need to manually check out a booking?

 

With Smartrak Pool Booking, generally the booking will be checked out by the Smartrak Pool Booking Auto Updater when the vehicle leaves its base geofence and registers a geofence exit event.

If the vehicle is not based at its home geofence, or if you are taking the vehicle prior to the booking start time (15+ minutes early), then you need to manually check out the booking, otherwise the booking will cancel and drop off the system.

 

How do I manually check out a booking?

 

Log into Smartrak App

NZ - https://app.smartrak.co.nz/

AU - https://app.smartrak.com.au/

Navigate to Smartrak Pool Booking

Locate your booking on either the calendar or listed under My Bookings and click on the booking to open

If you see this screen, click on the Booking Number next to Edit Booking at the top of the booking, it is the bold blue number.

 

*If you have selected the booking from the drop down, you will go straight to the next screen.

Scroll down the page until you see the Check Out box in blue with the Check out date and time able to be adjusted

 

When you click on Check Out, a box will pop up asking you to confirm, click on OK

Confirmation of checked out booking will appear at the top of the screen

 

Your booking has now been checked out