My key cabinet allows staff access cards, how do I use it?

What is a staff access card?

If your KeyMaster cabinet has been fitted with an RFID (also known as a proximity or access) card reader matched to your organisation's staff access cards then keys will be able to be collected and returned using these cards, instead of the standard booking number and RFID tag method.

How does it work?

To collect a key from the key cabinet, staff must first make a booking in PoolCar.

With a finalised booking staff go to the key cabinet, where they will be prompted by a touchscreen menu. The touchscreen menu has two options. Click on Departing, for collecting a key and checking a booking out, or Returning, when placing the key back into the key cabinet and checking in a booking.

What is the process for collecting and returning keys?

The processes of collecting and returning keys are outlined below.

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How is my card reader integrated with KeyMaster?

The process for enabling using your own organisation's card readers is a paid service and something that is investigated and integrated by our KeyMaster manufacturer, and involves sending the reader and 2 test cards to them. Please note that not all organisation's card readers can be integrated with KeyMaster.

Does it require any special setup in PoolCar?

Yes, you will need to enable access cards in the Sysadmin Menu > Application settings > Welcome Page.

Your organisation’s specific setup will determine if you also need to enable the Facility Code as well as the Access Card number.

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Once this is enabled in the settings, the access card number will need to be added into the user’s record so that bookings are correctly linked to the specific user.

This depends on the card reader and how it is processed in the cabinet. If the cabinet is configured to skip the facility code, there is no need to add the facility code in PoolCar. Both PoolCar and KeyMaster configuration must align with each other.

Facility code & Access card number

Access card number only