How to power cycle my KeyMaster cabinet

Owned by Clarice Aurelio (Unlicensed)
Last updated: 15 Sept, 2021
1 min read

  1. Turn off the cabinet from the mains power plug for one minutes, then turn it back on.

    1. If you have a cellular modem connected to your Keymaster instead of an internal network, please restart your cellular modem as well.

  2. Once the cabinet has rebooted, run a network diagnosis test via Setup > Networking > Diagnostic to see if it was successful.

    1. NOTE: If you have a cellular modem-connected Keymaster and the network diagnosis failed, please report back the lights flashing / solid on the modem, along with a photo of the back of it.

       

       

  3. If the issue still persists, please contact the Smartrak Service Desk (For more info, refer to https://smartrak.atlassian.net/wiki/spaces/SCP/pages/562495778).