Infringement Register

This is the register of infringement notices received.

You can configure additional authorities and infringement types to record all infringements received by your organisation.

What is it?

This is the register of infringement notices (e.g. parking, speeding fines) received.

Who can see it?

The register can only be viewed by Sysadmins Only

Pool Administrators are notified via email of Infringements on vehicles in their pool/s

Where can I find it?

Under Registers on the Sysadmin Menu

 

How do I use it?

You can chose to see Infringements under a particular Status -

Requested,

Supplied,

Closed,

or dropdown and select ALL to see infringements under All statuses.

 

To add a new record to the register, navigate to the Infringement Register and Click on Add New

Complete the fields in the form

 

Once saved, an email will be sent to the vehicle contacts (Pool administrators) and the Infringement will appear in the register under the Requested status

 

Once the Driver details have been confirmed (Tip: take a look at the Who Had It? page to see who was driving), you can edit the Infringement, and add the driver's details in

An email will be sent to the driver to confirm their details, this email content can be configured in the Email Template - Infringement section.

Once the Infringement has been finalised and paid, the record is closed and an expense record is created in the Expense Register.

 

Please note - If the Issuing Authority or Offence Type is not listed, they will need to be added via the Infringement Authorities List and/or Infringement Types List found under the System Data heading on the Sysadmin Menu. See instructions in next two sections below for how to add these.

Adding new Infringement Authorities

Navigate to System Data > Infringement Authorities List

Click on Add New

Enter the Name of Authority and click Save

Adding new Infringement Types

Navigate to System Data > Infringement Types List

Click on Add New

Enter the new Infringement Type and click Save

 

  • If you are unable to find an answer to your question in here please log a support request via the Smartrak Service Desk 

Self Help | Service Desk | Service Desk Help | Knowledge Base | Trouble shooting | Smartrak Portfolios