Resource Information

• Use this tab to mark a unit as deinstalled once it has been removed from a vehicle. This will update the units active state in Smartrak Admin. Please note that this will not notify Smartrak of a deinstallation, this needs to be logged in the service desk.

• Navigate to Resource Info > Log Deinstallation > Select the resource that’s been deinstalled > Mark as deinstalled

• If you wish for this resource to be unassigned from all users, tick the ‘Unassign unit from all map users?’ option.

• Please note that you will need to raise a ticket in the Smartrak Service Desk to request the physical deinstallation.

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• Why is is necessary to update resource meters regularly? Read all about it here - GPS vs odometer mileage

• Navigate to Manage > Resource Info > Resource Meters > Update the Odometer/Hubodometer/Hour clock reading and when it was taken > Update Meters:

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Please note that this can be completed in the Fleet Servicing module on the Smartrak Map site too How to update Hubo/Odometer and Hour Clock readings

• Rename the resource

• Add, update or delete driver information (note this is legacy driver ID functionality)

• Add resource make/model/year.

• Upload a photograph of the resource

• Please note that customers are not able to update the rego/licence plate field. If you need to update the rego on a vehicle, please raise a ticket in the Smartrak Service Desk

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For Emissions Reporting - Checking vehicle accuracy in Smartrak Admin

In Smartrak Admin > Resource Info > Resource Info tab, you must enter the exact make, model, sub model (if applicable) and year for each vehicle record

• This will ensure the emissions data and EV Fleet data is accurate.​

• There are a large number of vehicle makes and models available.​

• If you cannot find your vehicle there are 2 options:​

  • Choose a similar model ​

  • Lodge a ticket in the Smartrak Service Desk for your vehicle to be added to the lookup table.

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