Smartrak Fleet & Asset Onboarding Training Follow up Links

Congratulations! You’ve completed your Smartrak Admin & App onboarding/training.

The links below are based on the onboarding/training sessions that were completed via Teams calls.

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Smartrak app
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Smartrak Client Admin

 

Smartrak Onboarding Training

Customer Self-help links

Introduction to different Smartrak systems

 

Smartrak Admin (create users, assign permissions, change vehicle details, add attributes, view user and unit history)

NZ: https://admin.smartrak.co.nz

AU: https://admin.smartrak.com.au

Smartrak App (view vehicles on the map, reporting, fleet servicing, insights reporting, dashboard)

NZ: https://app.smartrak.co.nz

AU: https://app.smartrak.com.au

Customer self-help (Smartrak wiki / knowledge-base)

Self Help

Service desk (Smartrak support centre)

https://smartrak.atlassian.net/servicedesk/customer/portal/3

Smartrak Academy (our Learning Management System)

Smartrak Academy

Smartrak Status Pages* recommend to subscribe

Subscribe to NZ or AU status pages to be notified of any outages, planned maintenance, third party outages, etc.

https://smartraknz.statuspage.io/

https://status.smartrak.com.au/

Smartrak Admin

NZ: https://admin.smartrak.co.nz

AU: https://admin.smartrak.com.au

Overview

Smartrak Admin

Smartrak Admin Menu Contents

Users

Creating and Managing User Accounts

Drivers

Smartrak Assigned Drivers

Groups

How do I assign Resources By Groups?

Permissions

https://smartrak.atlassian.net/wiki/spaces/SCP/pages/11010081

Resources

Managing Resources & their details

Admin Reports

Admin Reports

Alerting

Smartrak Alerting Overview

Attributes

Vehicle Attributes

Filter Categories

https://smartrak.atlassian.net/wiki/spaces/SCP/pages/61636688

Smartrak App

NZ: https://app.smartrak.co.nz

AU: https://app.smartrak.com.au

Map

https://smartrak.atlassian.net/wiki/spaces/SCP/pages/562332738/Smartrak+Map+User

Navigation

Universal Search Bar

Map Layers

Menu

https://smartrak.atlassian.net/wiki/spaces/SCP/pages/8356305

Icons/Events

https://smartrak.atlassian.net/wiki/spaces/SCP/pages/4423706

https://smartrak.atlassian.net/wiki/spaces/SCP/pages/2311585907

Base vs Aerial view

https://smartrak.atlassian.net/wiki/spaces/SCP/pages/5046294

Geofences, Map Tags

https://smartrak.atlassian.net/wiki/spaces/SCP/pages/562987525

Resources

 

History

https://smartrak.atlassian.net/wiki/spaces/SCP/pages/8356309

Right-Click Menu

https://smartrak.atlassian.net/wiki/spaces/SCP/pages/562823659

Alerting

https://smartrak.atlassian.net/wiki/spaces/SCP/pages/562528744

Geofence Alerts

https://smartrak.atlassian.net/wiki/spaces/SCP/pages/4423880

Reporting

Report Types

Standard Reports

Custom Reports

Scheduled Reports: Emailing, Editing

https://smartrak.atlassian.net/wiki/spaces/SCP/pages/4423700/Reporting

Dashboard

Distance

Trip Distance

Driver Safety Score

Pool Utilisation

Overspeeding

Vehicle Emissions

https://smartrak.atlassian.net/wiki/spaces/SCP/pages/1911914645

Insights

User and system information

https://smartrak.atlassian.net/wiki/spaces/SCP/pages/2462384129

Sustainability

https://smartrak.atlassian.net/wiki/spaces/SCP/pages/2464973046

Fleet Utilisation - Operational

https://smartrak.atlassian.net/wiki/spaces/SCP/pages/2493153281

Fleet Utilisation – Out of Geofence

https://smartrak.atlassian.net/wiki/spaces/SCP/pages/2464972816

Driver Safety - Overspeeding

https://smartrak.atlassian.net/wiki/spaces/SCP/pages/2829615121

Fleet Servicing

https://smartrak.atlassian.net/wiki/spaces/SCP/pages/562922080

Alert Management

https://smartrak.atlassian.net/wiki/spaces/SCP/pages/562528776

Other Important Information

 

Real (Posted) Road Speed overspeeding

https://smartrak.atlassian.net/wiki/spaces/SCP/pages/2221408257

How events are generated

https://smartrak.atlassian.net/wiki/spaces/SCP/pages/2311585907

GPS vs Odometer mileage

https://smartrak.atlassian.net/wiki/spaces/SCP/pages/27557929

5 lesser known map features

https://smartrak.atlassian.net/wiki/spaces/SCP/pages/560562413

Glossary of Terms

https://smartrak.atlassian.net/wiki/spaces/SCP/pages/2251358297

Smartrak Academy

*For access, please raise a ticket in the Smartrak service desk https://smartrak.atlassian.net/servicedesk/customer/portal/3

The training sessions were recorded and added into the Smartrak Academy, our Learning Management System (LMS). Please see these videos which cover the following:

  • Logging in

  • Available courses

  • Group Management

    • Add new user

Here is a quick user guide on accessing content via the Smartrak Academy:

https://youtu.be/gUENlFeWvX0

Here is the user guide for Group Leaders in the Smartrk Academy

https://youtu.be/8ntM62h-FqE