Smartrak Identify App - Admin User Guide

Smartrak Identify is an app-based Driver ID solution where drivers log on and off a vehicle at the start and end of their journey. It is used to facilitate driver-based solutions and add a health and safety tool for your organisation.

Download app

Open your Apple APP Store or Android Google Play on your smartphone and search Smartrak Identify and download.

Driver initial log on

Once Smartrak Identify is installed on the driver's smartphone, as per your organisations IT policy, they will need to sign in to the app using their Smartrak user account credentials. This is used to link the app to their Smartrak account and is only required during their initial log on to the app.

Launch Smartrak Identify and select your country

Sign in using the email address and password used for your Smartrak account

From the app landing page, the driver can clear the set-up or sign out of the app by tapping the Sign Out button If they sign out of the app they will need to sign in again when the app is relaunched.

Driver vehicle log on

Once the initial setup is complete, the driver will be greeted with the landing page every time they launch the app. Log on should occur at the start of your journey.

To log on, launch Smartrak Identify and select “LOG ON”
Enter the Registration Number for the vehicle you want to log on to and select “LOG ON”
Smartrak Identify will confirm which vehicle you have logged on to and you can close the app

Driver vehicle log off

At the end of their journey, the driver is required to log off the vehicle they are driving in Smartrak Identify.

To log off, launch Smartrak Identify
The landing page will display the details of the vehicle you are currently logged on to
To log off select “LOG OFF”

Smartrak map events

Smartrak’s map provides visual indicators of where assets are located, and how they are being used. The creation of Smartrak Identify has led to two new events been available on the map – Log On and Log Off.

Logon Reporting

Smartrak Identify is classified as a type of driver identification which ensure reporting is displayed by driver.

The Driver Logon Report shows all driver log on and log off events in the specified time period. This report is best used as a quick audit of log on/off events.

The Driver Logon Period Report shows the total length of time each driver is logged on to each vehicle during the specified time period. Log on periods which overlap the date range of the report are truncated and marked with an asterisk (*). This report is best used to determine who had a vehicle at a particular time, or time range (i.e. for infringements)

Driver-based Reporting

Driver ID allows you to identify which employee is driving a car in real time and know exactly how much time the driver spends on the road, on site or visiting a customer. In addition to this, Driver ID also provides a platform to provide feedback on driving behaviour. Driver ID sources- Smartrak booking, Smartrak Identifications (Smartrak Identity App, iButton) and Assign Driver.

Driver Overspeed Period Report

Driver Overspeed reporting shows the individual periods where drivers were overspeeding and provides a granular level of detail on speeding occurrences to better support reporting on driving behaviour. One of its aims is to assist in speeding investigations and provide a clearer analysis. Features include:

Map Mode visualising where overspeed periods occurred.
Polled overspeed events every five seconds, for greater insight into the drivers speeding behaviour.
Detail Report to determine when, where and for how long the drivers were speeding.

Driver Overspeed Severity Report

Driver Overspeed Severity reporting shows the severity by which each person was speeding during the selected period.

Features include:

Report to determine when and for how long the drivers were speeding.
Summary identifying the Average, Median and Maximum offenders at a glance.

Driver Trip Report

Driver Trip Report is an extremely useful report that is used as a management tool for a wide variety of use cases. The report details information about journeys undertaken and summarises the relevant information by driver.

The report shows:

key on/off time
trip duration
distance
average speed
start and end address
idle duration

The Driver Safety Score widget on the Dashboard is from Telematics data with Real Road Speed (RRS) enabled, and provides an objective insight into true driver safety. Driver scores can be viewed by both managers and drivers, allowing self-directed behavioural change, and performance management of overspeeding behaviour. These insights will help correct mistakes, improve compliance with driving policies, enhance driver safety and help to address driver fatigue. There are two indicators of driver score in this widget:

Safe Drivers: The percentage of safe drivers in the organisation for last 4 weeks. This shows the percentage of drivers who are at or above the minimum score that is deemed to be a safe driver (i.e., have a score ≥99, out of 100). Having a value of 72% means that 72% of active drivers are considered safe drivers, and the remaining 28% of drivers are taking excessive risks that are placing themselves, their passengers and the wider public in danger. The gauge chart has colour bands set at the following thresholds; green = 90% of drivers over the safe driver threshold, yellow = 80-90% of drivers over the safe driver threshold, and red = less than 80% of drivers over the safe driver threshold.
Highest Risk Drivers: Lists the names of the 5 highest risk drivers in the organisation along with their current Safety Score. This individual driver safety score is based on the same driver safety score algorithm that’s used in the organisation-wide safe driver metric.